Privacy Policy

Your trust matters to us. Please read this policy carefully to understand our practices.

Introduction

Base Health Hub ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

Information We Collect

We may collect the following types of information:

• Information you provide — such as your name, email address, phone number and the details you include when you submit a contact form or subscribe to our newsletter.
• Usage information — such as pages visited, browser type, device information and general interaction data collected automatically when you use our website.
• Cookies and similar technologies — small files that help our website function properly and help us understand how visitors use it.

How We Use Your Information

We use your information to:

• Respond to your enquiries and help you book consultations
• Send newsletters and wellness updates you have chosen to receive
• Improve our website, services and visitor experience
• Maintain the security and integrity of our website
• Comply with applicable legal obligations

Health Information

Please avoid sharing detailed medical information through our website forms. Any health information shared with our care team during consultations is handled confidentially and in line with applicable health privacy laws.

Sharing Your Information

We do not sell your personal information. We may share information only with:

• Trusted service providers who help us operate our website and communications, under confidentiality obligations
• Authorities when required by law or to protect the rights and safety of our patients, visitors and team

Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect how some parts of our website function.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, including under California privacy law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or delete your information
• Opt out of marketing communications at any time through our Unsubscribe page
• Not be discriminated against for exercising your privacy rights

Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children through it. If you believe a child has provided us information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please email us at contact@basehealthhub.com or visit our Contact page.